Shipping & Returns

What is the warranty on the devices?

WarrantyPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Fisher Traction 1-year WarrantyThe verified customer

What is the return policy?

We offer a 30-Day Money Back Guarantee (Less S&H) for the traction devices only. We do not offer any refunds or returns for the wedges. Return via USPS. Please include your complete name, address, daytime telephone number and email address inside the

Fisher Traction is so expensive.

We do understand your concern for the price point. Please understand this is not similar to the many competitors offering neck and back products at lower price points. This is a patented mechanism that provides a new form of clinical grade traction

How do I return a product and what is the process?

If you need to return a product, you would request a RMA (Return Merchandise Authorization) number which you should include with your returned package. To return the product, you should package it securely, address it to the provided return address i

How can I request a replacement for my Fisher Traction device?

If you are experiencing trouble with your Fisher Traction device, you can request a replacement by reading and following the warranty and return information provided with the device. Send back the broken device for quality control along with your nam

How soon can my device be delivered ?

Your order will be processed and shipped within 1-3 business days under normal conditions. You will receive tracking once the order is placed. There is an option for expedited shipping and that order will be shipped within 1-2 business days.

What is the return process for a Fisher Traction device?

If you decide to return your Fisher Traction device, please review the return policy thoroughly to ensure an accurate and expedited return and refund. You will receive a return authorization code, which you should use when sending back your product.

My package hasn't arrived and has stopped tracking

Thank you for reaching out . We are sorry you are experiencing a problem. Orders are not confirmed until an email confirmation is sent to you after your purchase. Please contact us directly at [email protected] so that we can work through the i

I ordered too many devices

If you order was placed incorrectly , please notify support right away at [email protected] and if we are able to correct the order and it is within 2-4 hours of it being placed, we will attempt to correct the order. If that is unable to happ