I feel like the neck harness is going to slip off my head? Why?Updated a year ago

It is possible that in a few instances, this may occur.  First, if you have long hair, please make sure it is pulled up and back so that the head harness will be directly on the skin on the back of the neck .  Secondly, if you happen to have a very small head, the head harness may tend to slip off as well. To prevent this from happening, use a towel to wrap around your head (as if your drying your hair) , and place the harness over the towel at the base of your neck.

******Please also know that it is important to ensure that you have secured the Red Loop to the outer side of the door you are using.  This will ensure you are using the device at the correct height and angle, which in most cases keeps the head harness secure and tight around your head.  If you are not using a doorknob or handle, but rather another stationary object (staircase, bed post, etc) make sure the height of where that red loop is at the same height as the height of a standard door.